Refund Policy

Draft for legal review. This page describes how Kickflik works today but has not been reviewed by a lawyer and is not yet in effect.

Time Coins

Time Coins are non-refundable once purchased, except where the law requires otherwise. Coins are only ever spent when you press an unlock button.

Season unlocks and passes

Because they give immediate access to content, season unlocks and passes are generally non-refundable. If something went wrong (a charge you didn't make, a duplicate charge, or content that won't play), contact support@kickflik.com and we'll make it right.

Auto-renew

If a pass renewed and you didn't mean it to, write to us within 48 hours of the renewal.

TIMC payments

Approved refunds for TIMC payments are made in [TBD: TIMC at the original quoted amount, or USD].